Interaction Design
for lead generation
In the Customer Acquisition team at Audibene it was the job of the CRO team, Front-end team, and mine to have ready a seamless experience for our leads, easing their registration process and efficiently informing them before having our consultants approach them.
We worked in an Agile environment, running A/B tests on each part of the journey (landing pages, questionnaires, and success pages), identifying and addressing specific pain points, to then ideate solutions to these pain points and improve the experience of our customers.
An additional challenge was to push audibene branding initiatives within the lead generation process, marrying performance with brand building, but also juggle sub-brands the company uses.